Privacy Policy

This privacy policy ("Privacy Policy") describes how True North Dispensary ("Company" or "us" or "we" or "our") collects, stores, and uses the personal information of users of the website URL ("Site") and the Company products ("Products") (collectively, the "Services"). This Privacy Policy has been compiled to explain how information, including personal information, is collected or used. By accessing, browsing, or otherwise using the Site, you agree to our collection, storage, use, and disclosure of your information, as described in this Privacy Policy and the Terms of Services.

The Company reserves the right in its sole discretion to amend this Privacy Policy at any time, and you should regularly check this Privacy Policy for any amendments. If we make material changes to this Privacy Policy, we will notify you here that it has been updated so that you know what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If our Company is acquired or merged with another company, your information may be transferred to the new owners so that you may continue to receive Services.

Information We Collect:

Information You Give Us. When you enroll in our rewards program, register to receive alerts or other information via email, text, or instant message, we collect the personal information you give us, such as your name, postal address, phone number, email address, and other account authentication information; as well as any additional information that you directly give us.

Information Automatically Collected. We also use cookies and other tools that collect information that make it easier to use our Site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your browser (if you allow), enabling the site's or service provider's systems to recognize your browser and capture and remember certain information. They also help us understand your preferences based on previous or current site activity. We also use cookies to help us compile aggregate data about Site traffic and Site interaction to offer better Site experiences and tools in the future. When you browse our Site, we also automatically receive some information, including your computer's internet protocol (IP) address (which may be used to obtain your geolocation), the Operating System (OS) running on your device, access times, browser type, and language, and the website you visited before our Site, to provide us with information that helps us learn about your browser and operating system. We may also use trusted third-party services that track this information on our behalf.

How We Use Personal Information:

We primarily use the information we collect to provide, maintain, protect and improve our current Site, Products, and Services and to develop new products. We use personal data collected through our Site as described in this Policy to:

  • Create and secure your rewards account and identify you as a user in our rewards program;

  • Improve our Products, Site, Services, and business;

  • Understand and enhance your experience with us;

  • Respond to your comments or questions and provide Services;

  • Send you information, including updates, support, and other messages;

  • Communicate with you about promotions, upcoming events, and news about Products and Services, and for other marketing purposes;

  • Protect, investigate and deter fraudulent, unauthorized, or illegal activity; and,

  • For any additional purposes for which we obtained your consent to the use or disclosure of your personal information.

Disclosure of Personal Information:

While we do not sell your personal information, we may share it to support our operational purposes in providing Services to you, as described in our Privacy Policy. These operational purposes are described below.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Please read their privacy policies to understand how these providers will handle your personal information.

Once you leave our Site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site's Terms of Service. Information collected by these third-party sites is subject to their terms and policies, not this one.

Links: When you click on links on our Site, they may direct you away from our Site. Information collected by other sites is subject to their terms and policies. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics

We use a tool called "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Facebook Pixel

We use pixel tags from Facebook, and the information collected is to help us target our ads more effectively. Pixel tags (also called clear GIFs, web beacons, conversion pixels, or tracking pixels) are small blocks of code on a webpage or app that allow them to do things like read and place cookies and transmit information to us or our partners. The resulting connection can include information such as a device’s IP address, the time a person viewed the pixel, whether a viewer did a particular activity, an identifier associated with the browser or device and the type of browser being used.The Facebook Cookie and Pixel Policy is here. Facebook is part of the Digital Marketing Alliance’s “Consumer Choice” Program. That program, located here allows you to opt out of many different types of ad tracking, including Facebook’s. The Program is managed browser-by-browser, so if you use many different means of browsing the web, you may need to opt out of a given organization’s ad tracking that many times. On your mobile device, you also may be able to opt out using its settings.

We may also share your personal information as follows:

We may share personal information if you opt-in to receive our marketing materials. For example, you may let us share personal information with our partners and - others for their marketing uses. Those uses will be subject to their privacy policies.

We may share personal information for legal, protection, and safety purposes.

We may share information to comply with laws or as permitted by laws.

We may share information to respond to lawful requests and legal processes.

We may share information to protect the rights and property of the Company, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

How We Secure Your Information:

We take the security of your personal information seriously and use reasonable electronic, personnel, and physical measures to protect it from loss, theft, alteration, or misuse. However, please be advised that even the best security measures cannot eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of privacy settings or security measures.

Wherever we or a trusted third-party service collects sensitive information, that information is encrypted and transmitted securely. You can verify this by looking for a closed lock icon at the bottom of your web browser or "HTTPS" at the beginning of the web page's address. 

We are dedicated to protecting all personal information as necessary. However, you are responsible for maintaining the confidentiality of your personal information by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you learn of any incident involving the loss of or unauthorized access to or disclosure of personal information in our custody, you should notify us immediately.

Your California Privacy Rights:

This section describes the rights of California residents pursuant to the California Consumer Privacy Act of 2018 ("CCPA") and its implementing regulations issued thereunder.

RIGHT TO OPT OUT OF THE SALE OF PERSONAL INFORMATION

We do not sell, trade, or otherwise transfer your personal information outside the situations detailed above, so we do not have an opt-out.

RIGHT TO ACCESS YOUR PERSONAL INFORMATION

Subject to applicable laws, you can review, verify or correct your personal information. To submit a request to review, verify, or update your personal information, email us at info@truenorthsioux.com or mail your request to True North Dispensary, 1325 River Drive, North Sioux City, SD 57049. Only you, or a person legally authorized to act on your behalf (an "Authorized Agent"), may make a verifiable consumer request related to your personal information. You have the right to request this information twice in a 12-month period.

RIGHT TO DELETE YOUR PERSONAL INFORMATION

Only you, or a person legally authorized to act on your behalf (an "Authorized Agent"), may make a verifiable consumer request related to your personal information. You have the right to request the deletion of your personal information. To request the deletion of your personal information, email us at info@truenorthsioux.com or mail your request to True North Dispensary, 1325 River Drive, North Sioux City, SD 57049.

AUTHORIZED AGENTS

If you use an Authorized Agent to submit a request to know or delete, we may require the Authorized Agent to submit proof that they have been authorized to act on your behalf. We may accept as proof either:

Written permission from you; or A power of attorney pursuant to the California Probate Code §§ 4000 to 4465.

We may also require the Authorized Agent to verify their identity directly with us.

ACCESSIBILITY

We recognize the need to develop electronic and information technology (E&IT) products and services accessible and usable by all people, including those with disabilities and special needs. We provide technical and customer support to accommodate the needs of users with disabilities and address issues related to the accessibility of our Products.

Our services include:

General Customer Support: (605) 422-9333. Available Monday-Friday from 10 am to 5 pm CST, excluding holidays

NON-DISCRIMINATION

We will not discriminate against you for exercising your rights under the CCPA. Unless permitted by the CCPA, we will not:

Deny you Products or Services. Charge you different prices or rates for Products or Services, including through discounts or other benefits or imposing penalties. Provide you with a different level or quality of Products or Services. Suggest that you receive a different price or rate for Products or Services or a different level or quality of Products or Services.

Consent:

How do you get my consent?

By using our Services and signing up for our rewards program, we request your consent to collect, use, and disclose your personal information as explained in this Privacy Policy. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent or provide you with an opportunity to say no.

You may change or withdraw your consent using the instructions above, subject to legal or contractual restrictions and reasonable notice. Please note that in some circumstances, withdrawing or changing your consent to specific uses of your personal information may affect: (i) our ability to provide you with the products or services you request and (ii) your ability to access this Site. Kindly note that if you opt-out of receiving our marketing materials, we may still send you non-marketing emails (e.g., order confirmations).

Unsubscribe from Further Messages:

By providing us with your email address, you are permitting us to send you emails about our Company, new products, and other updates. You may unsubscribe anytime by clicking the "Unsubscribe" link at the bottom of each email.

How do I withdraw my consent?

Suppose you change your mind after you opt-in, in that case; you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at info@truenorthsioux.com, clicking the "Unsubscribe" button at the bottom of each email, or mailing your request to:

True North Dispensary, 1325 River Drive, North Sioux City, SD 57049

Age of Consent:

By using this Site, you represent that you are at least the age required to purchase cannabis in the State of South Dakota or that you are the age of majority in the State of South Dakota, and you have given us your consent to allow any of your minor dependents to use this Site. If we learn or have reason to suspect that a user is under age 21, we will promptly delete any personal information in that user's account.

Your Acceptance of These Terms

By using the website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Questions and Contact Information:

If you have any questions about this Privacy Policy or want more information, please contact:

info@truenorthsioux.com; True North Dispensary, 1325 River Drive, North Sioux City, SD 57049; (605) 422-9333.

 

Effective Date: November 28, 2022